Remote Solution Engineer

Description:

• Tatum is hiring a Solutions Engineer to join a high-impact team supporting leading Web3 projects.
• This hybrid role involves customer-facing technical consulting, API integration, and support escalation to help clients onboard, scale, and succeed with Tatum’s blockchain infrastructure.
• The Solutions Engineer will work closely with strategic accounts, guiding integration, solving complex technical challenges, and providing key insights into the product roadmap.
• Responsibilities include designing and implementing architectural solutions that meet business requirements while ensuring compliance with industry standards.
• The role requires writing light code (scripts, SDK integrations, custom workflows) to help customers unlock the full potential of Tatum's stack.
• Collaboration with engineering teams is essential to provide technical oversight and ensure alignment between architectures and development processes.
• The Solutions Engineer will work cross-functionally with product, engineering, support, and sales to enhance the customer experience and close feedback loops faster.
• Acting as the technical point of contact for customers, prospects, and partners, the engineer will recommend tools, technologies, and processes for optimal performance and scalability.
• Documentation of architectures, designs, and processes is necessary to improve knowledge sharing across teams and represent the voice of the customer.
• The role also involves partnering with stakeholders to understand requirements and translate them into functional specifications, as well as stepping in to support roles as needed.

Requirements:

• Proven experience as a Solution Architect or a similar role in software development is required.
• A strong background in software architecture pattern design, particularly in microservices and cloud-native architecture, is essential.
• Experience with various programming languages such as Java, JavaScript, or similar backend technologies is necessary.
• Familiarity with cloud platforms like AWS, GCP, or Azure is required.
• Strong knowledge of containerization technologies, specifically Docker and Kubernetes, is needed.
• Experience with database technologies (SQL, NoSQL) and an understanding of data management strategies are required.
• Excellent communication and interpersonal skills are essential, with the ability to work with cross-functional teams and be customer-facing.
• Experience with blockchain technologies and protocols is a plus, but a genuine interest in blockchain is needed.

Benefits:

• Join a dynamic team where problem-solving, communication, and learning are prioritized over rigid tool experience.
• Work on cutting-edge blockchain technologies within a supportive, growth-oriented culture.
• Enjoy a startup-minded environment where your ideas and contributions are valued.
• The position is remote-friendly (UK region), allowing for flexibility in how and where you work.
• Participate in the Employee Stock Option Plan (ESOP) to become a part-owner of the company and share in its success and potential profits.
• Benefit from flexible hours, allowing you to work whenever it suits your personal schedule, with no fixed hours for most positions.
• Take advantage of 25 days off to recharge and enjoy your vacation.
• Access a Learning & Development budget to sharpen your technical skills, grow as a leader, or explore blockchain.