Remote Support Engineer - .NET

Description:

• Join a fast-growing SaaS company focused on the restoration industry.
• Entry-level Support Engineer role based in Karachi, working U.S. business hours (9 am to 5 pm CST).
• Collaborate with Support Specialists and senior engineers to troubleshoot and resolve customer issues.

Requirements:

• 2+ years of professional experience in technical support, application support, or software engineering.
• Working knowledge of .NET / C#, including debugging and application flow understanding.
• Strong SQL skills, including writing queries, data analysis, and safe bulk operations.
• Solid troubleshooting and analytical problem-solving skills.
• Good written and verbal communication skills in English.
• Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent experience).

Benefits:

• Competitive salary aligned with the Karachi market.
• Paid time off and company holidays.
• Medical insurance coverage.
• Real ownership of production issues and meaningful technical work.
• Mentorship from experienced engineers and clear career progression.
• Supportive, collaborative team culture with a stable work schedule.