Remote WFH Sr. Network and Systems Administrator (Firewall) - #35234

Description:

• Serve as senior escalation point for complex customer and help desk issues, ensuring timely resolution.
• Lead infrastructure monitoring and reporting on health, traffic, performance, vulnerabilities, and trends to management.
• Evaluate and optimize existing systems to improve efficiency, scalability, and reliability.
• Design and document workflows, system diagrams, and operational processes for IT and business alignment.
• Architect solutions that balance innovation with financial and resource constraints.
• Plan and implement enterprise network security, including firewall management, VPN configuration, host security, file permissions, and system integrity.
• Manage user lifecycle including provisioning, de-provisioning, and access control across systems.
• Provide technical guidance to help desk, NOC, and Engineering teams.
• Lead onboarding and IT orientation for new employees, ensuring smooth integration into company systems.
• Drive innovation by researching, testing, and implementing new technologies to keep the company competitive.
• Quote and scope client hardware requirements and projects.
• Creatively problem solve within the bounds of available financial resources.

Requirements:

• Degree in related field or equivalent applicable work experience.
• 5+ years of progressive experience in network and systems administration, including help desk escalation and infrastructure support.
• Experience with Firewalls: Sophos, Cisco Meraki, Fortinet, Unify.
• Expert-level knowledge of Active Directory, Enterprise domain controllers, and group policy management, Microsoft Azure, DNS, Microsoft Integrations, Office 365, and hybrid cloud environments.
• Deep understanding of network security, firewalls, VPNs, Routers, WAN/LAN, ACL, intrusion detection/prevention, and endpoint protection.
• Extensive experience with enterprise-scale software deployments, patch management, and automation frameworks.
• High proficiency in PC systems, enterprise applications, and IT management tools.
• Excellent communication skills with the ability to translate technical issues into business impact for stakeholders.
• Commitment to continuous learning and staying current with emerging technologies.

Benefits:

• Preferably with knowledge in Microsoft 365, RMM tools, Backup solutions, Patching, Network Monitoring, and AI tools.
• Advantageous experience/skills in SolArc, advanced PowerShell scripting, IT Certifications (Microsoft, Cisco), and hospitality industry experience.