Remote 2020567 - Devops Engineer

Description:

• Plivo is a cloud communications platform that empowers businesses to connect, engage, and interact with their customers with confidence.
• The company’s mission is to simplify business communications, serving thousands of businesses globally, including IBM, Workday, Wolters Kluwer, Zomato, Yahoo, and Splunk.
• Plivo operates a Premium Communications Network that spans over 190 countries.
• Founded in 2011, Plivo has over 300 employees working remotely across the US, India, and Europe.
• The company has been profitable for over 7 years and is recognized as a leading global CPaaS (Communications Platform as a Service) provider.
• The role involves delivering the DevOps roadmap focused on the reliability, performance, and scalability of Plivo’s infrastructure.
• Responsibilities include designing, building, and maintaining current and next-generation tools and technologies.
• The position requires building a culture of continuous improvement and efficiency through innovative thinking.
• The candidate will be part of a high-performing team of DevOps engineers, mentoring and growing the team.
• Hands-on skills in Linux, Networking, and Cloud administration, particularly with AWS, are essential.
• Collaboration with key stakeholders and cross-functional teams to establish best practices for infrastructure governance and security is required.
• The role demands the ability to quickly learn new processes, applications, and tools.

Requirements:

• Candidates should have overall experience of 3-6 years, with a minimum of 3 years in DevOps.
• Knowledge of AWS cloud infrastructure is required.
• A Bachelor's Degree in Computer Science or an equivalent field is necessary.
• Good programming skills in either Python or Golang are essential for automation tasks.
• Working knowledge of Kubernetes internals and Flux CD is required.
• Strong skills in Linux administration, networking, and cloud infrastructure (AWS, Azure, or Google Cloud) are necessary.
• The ability to script or code in any language to address operational challenges is required.
• Experience with Terraform is a plus.
• Strong troubleshooting and problem-solving skills, including root cause analysis, are essential.
• Candidates must demonstrate the ability to partner effectively with various teams (Product, Support, Engineering, Partners).
• The role involves ensuring uptime and reliability of mission-critical, low latency, high traffic systems.
• Good concepts around workflow management software and solutions for CI/CD and alert automation are required.
• Familiarity with observability tools like Prometheus, Elasticsearch, Opensearch, and Open Telemetry is a plus.
• Basic network troubleshooting skills are necessary.
• Excellent verbal and written communication skills are required for effective interaction with customers, developers, vendors, and peers.
• Strong analytical and problem-solving skills are essential.

Benefits:

• The company promotes a remote-first culture.
• Employees receive a home office infrastructure allowance.
• Plivo offers industry-leading compensation and benefits.
• Premium healthcare and wellness benefits are provided for employees and their families.
• The work environment is open and dynamic, fostering collaboration with a young team.
• There are opportunities for career advancement within the company.
• A generous vacation policy is in place, promoting a great work-life balance.