Remote (919) Microsoft D365 Field Services Solution Architect

Description:

• As a Microsoft D365 Field Services Solution Architect, you will design and implement solutions that enhance field service operations, ensuring seamless scheduling, resource optimization, and exceptional customer service.
• You will be responsible for designing and implementing solutions for resource scheduling to meet customer requirements effectively.
• Your role includes architecting and leading the design solutions using Power Platform and Microsoft Field Services Solutions.
• You will optimize resource utilization by aligning skills, locations, and availability.
• You will equip frontline workers with tools and information to deliver outstanding service.
• Building and maintaining service histories for customer assets will be part of your responsibilities.
• You will ensure system performance, stability, and availability.
• Collaborating with business units to understand their needs and translating them into system improvements is essential.
• You will work with IT teams to develop and implement system upgrades.
• Monitoring system integrations and performing regular health checks will be required.
• Staying updated on D365 features, industry trends, and best practices is crucial.
• You will develop technical solution designs and implementation plans.
• Leading architectural design sessions and developing proof-of-concept projects will be part of your duties.
• You will configure default administration areas of the Field Service application and set up and optimize resources, scheduling, and service agreements.
• Managing work orders, incident types, and bookings to ensure seamless operations is expected.
• You will configure customer assets and integrate them into the service lifecycle.
• Enhancing Field Service applications based on evolving customer requirements and collaborating with stakeholders to identify opportunities for innovation and optimization will be part of your role.

Requirements:

• A Bachelor's Degree in Computer Science, Engineering, or a related field is required.
• You must have 5+ years of experience working with D365 Field Service.
• You should have 5+ years of experience working in Solution Architecture.
• A minimum of 3+ years of experience working with Dynamics 365 and Power Platform is necessary.
• You must have the ability to lead architectural design sessions and develop proof-of-concept pilots.
• Experience integrating D365 with other enterprise applications is required.
• You should hold a Microsoft Certified: Power Platform Solution Architect Expert certification.
• An advanced English level is required for this role as you will work with US clients, and effective communication in English is essential to deliver the best solutions to clients.

Benefits:

• You will receive a competitive USD salary compensation.
• The position offers 100% remote work, with the option to visit coworking spaces across LATAM to expand your professional network.
• Paid time off will be provided according to your country’s law without affecting your monthly salary, ensuring ample time to rest and recharge.
• You will enjoy your country’s national holidays to celebrate important events and traditions with loved ones.
• Sick or medical leave will be available when needed, allowing you to take care of your health without work-related worries.
• A refundable annual credit will be provided for you to spend on your favorite perks.
• Teambuilding activities such as coffee breaks, tech talks, and after-work gatherings will be organized to foster community among colleagues.
• You will receive a day off during your birthday week to celebrate with family and friends, ensuring you have a chance to make memories on your special day.