Remote Associate Staff Engineer, ServiceNow

Description:

• The Associate Staff Engineer will be responsible for developing and implementing technical solutions in ServiceNow, specializing in Service Portal, HRSD, and integrations.
• They will need to have a strong understanding of ITIL principles and the ability to translate business requirements into technical solutions.
• Responsibilities include writing and reviewing code, understanding functional requirements, envisioning overall solutions, and enabling application development.
• The role also involves mentoring team members, leading/supporting UAT and production rollouts, addressing issues promptly, and troubleshooting complex bugs.
• The Associate Staff Engineer will be required to communicate effectively with users, technical teams, and management to collect requirements and describe software product features.

Requirements:

• Bachelor's or Master's degree in computer science, Information Technology, or a related field.
• Minimum 5 years of experience in ServiceNow Development with a focus on Service Portal, HRSD, and integrations.
• Hands-on experience in ServiceNow integrations with third-party systems.
• Strong knowledge of ITIL principles and the ability to configure ServiceNow using scripting.
• Excellent communication and interpersonal skills are required.
• Experience in mentoring team members, leading/supporting UAT and production rollouts, and troubleshooting complex bugs.

Benefits:

• Full-time position with the flexibility to work remotely from India.
• Opportunity to work for a dynamic and non-hierarchical Digital Product Engineering company that is scaling globally.
• Collaborate with a diverse team of 18000+ experts across 36 countries.
• Competitive salary and benefits package.
• Continuous learning and growth opportunities in a fast-paced environment.