Remote AWS Support Engineer III - R-20542

Description:

• As an L3 AWS Support Engineer, you will be responsible for providing advanced technical support for complex AWS-based solutions.
• You will troubleshoot and resolve critical issues, architect solutions, and provide technical leadership to the support team.
• You will design, implement, and optimize cloud architectures for performance, security, and scalability.
• Conduct Well-Architected Framework reviews to ensure best practices are followed.
• Resolve critical issues involving hybrid environments, multi-region setups, and service interdependencies.
• Debug Lambda functions, API Gateway configurations, and other advanced AWS services.
• Implement advanced security measures like GuardDuty, AWS WAF, and Security Hub.
• Conduct regular security audits and compliance checks (e.g., SOC2, GDPR).
• Develop CI/CD pipelines using CodePipeline, Jenkins, or GitLab.
• Automate infrastructure scaling, updates, and monitoring workflows.
• Automate the provisioning of EKS clusters and associated AWS resources using Terraform or CloudFormation.
• Develop and maintain Helm charts for consistent application deployments.
• Implement GitOps workflows for better operational efficiency.
• Design and test failover strategies and disaster recovery mechanisms for critical applications.
• Design, deploy, and manage scalable and highly available EKS clusters.
• Manage Kubernetes objects like Pods, Deployments, StatefulSets, ConfigMaps, and Secrets.
• Implement and manage Kubernetes resource scheduling, scaling, and lifecycle management.
• Provide technical guidance to Level 1 and 2 engineers.
• Create knowledge-sharing sessions and maintain best practices documentation.
• Implement resource tagging strategies and cost management tools to reduce operational expenses.

Requirements:

• You must have a deep understanding of AWS core services and advanced features.
• Strong expertise in AWS automation, scripting (Bash, Python, PowerShell), and CLI is required.
• Experience with AWS CloudFormation and Terraform is essential.
• Knowledge of AWS security best practices, identity and access management, and networking is necessary.
• You should be able to analyze future resource needs and plan capacity accordingly.
• The ability to identify and resolve performance bottlenecks is required.
• You must have experience leading complex migration and modernization projects.
• Excellent problem-solving and analytical skills are essential.
• Strong communication and interpersonal skills are necessary for this role.
• You should be able to work independently and as part of a team.
• A customer-focused approach is required.
• Preferred certifications include AWS Certified Solutions Architect - Professional, AWS Certified DevOps Engineer - Professional, and AWS Certified Security - Specialty.

Benefits:

• This position offers the opportunity to work remotely from India.
• You will be part of a dynamic team that values technical leadership and innovation.
• The role provides a chance to work on complex AWS-based solutions and enhance your technical skills.
• You will have opportunities for professional development and knowledge sharing.
• The company promotes a customer-focused approach, allowing you to make a significant impact on client satisfaction.
• Competitive compensation and benefits package will be provided.