Remote Business Data Analyst

Description:

• As a Business Systems Analyst, you will conduct operational monitoring processes to ensure accurate delivery of benefits to Experian Partner Solutions (ECS) clients and customers.
• You will collaborate with Product Development, Client Services, and Technology teams within ECS to solve complex business problems with a data-oriented mindset.
• Your responsibilities include developing SQL queries to analyze data for quantitative and qualitative analysis to support ECS products and benefit delivery.
• You will assess and address issues related to specific daily control reviews, which are critical for ensuring the delivery of products and services to customers.
• You will build and use Tableau dashboards and other data visualizations to exhibit business insights into benefit delivery performance and trends.
• Conducting operational gap analysis by identifying gaps and developing customer-centric monitoring capabilities through existing data analysis tools will be part of your role.
• You will collaborate with teams to support ad hoc research, impact analysis, and validate issue remediation actions.
• Becoming a functional expert on ECS platform features and capabilities is expected.
• You will analyze data across multiple platforms and data sources.
• Automating existing processes and developing methods to oversee products and services to meet the growing needs of the business will be required.
• You will author process documentation and other supporting materials to detail operational procedures for daily control reviews.

Requirements:

• You must have 2+ years of hands-on SQL query development experience.
• You should be adept in querying relational databases, Excel (with the ability to perform complex functions), and other data tools; experience with AWS Redshift and Python is a plus.
• Experience in creating data visualizations with Tableau or other visualization tools is required.
• Proficiency in profiling data, including data analysis, discovery, cleansing, and transformations is necessary.
• You should have the experience and ability to produce and present analyses and business cases to various team members.

Benefits:

• Benefits include medical, life, and dental insurance, as well as an Asociacion Solidarista.
• You will have access to the International Share Save Plan and flexible work options, including work from home.
• Paid time off and an annual performance bonus are part of the benefits package.
• Education reimbursement, family bonding time, bereavement leave, and a referral program are also included.
• Experian emphasizes a people-first approach, focusing on DEI, work/life balance, development, and wellness, contributing to its recognition as a Great Place To Work™ in 24 countries.