Remote Business Intelligence Analyst

Description:

• Braze is seeking a Business Intelligence Analyst to join their Business Intelligence team, which is responsible for managing Braze’s primary BI solutions and promoting a data-driven culture.
• The role involves working with internal customers to understand and resolve complex data issues, ensuring customers are informed about the status of their issues.
• The analyst will utilize troubleshooting tools, such as running SQL in Snowflake and examining source data, to help resolve customer issues.
• Documentation of technical work and research in a knowledge base is required.
• Collaboration with other teams to resolve moderately complex customer issues is essential.
• The analyst will support the organization by responding to questions about data tools and assisting in the administration of Braze’s primary Business Intelligence solutions.
• Daily review of data quality alerts and initial triage is part of the responsibilities.
• Building dashboards from existing data sets based on wireframes provided by stakeholders is also expected.

Requirements:

• Candidates must have 2+ years of experience in Business Intelligence or Data Analysis.
• A minimum of 2+ years of SQL skills and proficiency in database management systems such as Snowflake, Redshift, or PostgreSQL is required.
• Experience with data visualization tools is necessary, with a preference for candidates who have experience with Looker.
• The ideal candidate should be a fast learner, self-starter, go-getter, and intellectually curious.
• Experience working within an Agile team and project management experience are preferred.
• Familiarity with Looker, including writing moderately complex LookML, is a plus.

Benefits:

• Braze offers competitive compensation that may include equity.
• Employees have access to retirement and Employee Stock Purchase Plans.
• The company provides flexible paid time off to promote work-life harmony.
• Comprehensive benefit plans covering medical, dental, vision, life, and disability are available.
• Family services include fertility benefits and equal paid parental leave.
• Professional development is supported through formal career pathing, learning platforms, and tuition reimbursement.
• Employees can engage in community opportunities throughout the year, including an annual company-wide Volunteer Week.
• Braze has Employee Resource Groups that provide supportive communities within the organization.
• The company fosters a collaborative, transparent, and fun culture, recognized as a Great Place to Work®.