Description:

Braze is seeking a Business Intelligence Analyst to join their Business Intelligence team, which is responsible for managing Braze’s primary BI solutions and promoting a data-driven culture.
The role involves working with internal customers to understand and resolve complex data issues, ensuring customers are informed about the status of their issues.
The analyst will utilize troubleshooting tools, such as running SQL in Snowflake and examining source data, to help resolve customer issues.
Documentation of technical work and research in a knowledge base is required.
Collaboration with other teams to resolve moderately complex customer issues is essential.
The analyst will support the organization by responding to questions about data tools and assisting in the administration of Braze’s primary Business Intelligence solutions.
Daily review of data quality alerts and initial triage is part of the responsibilities.
Building dashboards from existing data sets based on wireframes provided by stakeholders is also expected.

Requirements:

Candidates must have 2+ years of experience in Business Intelligence or Data Analysis.
A minimum of 2+ years of SQL skills and proficiency in database management systems such as Snowflake, Redshift, or PostgreSQL is required.
Experience with data visualization tools is necessary, with a preference for candidates who have experience with Looker.
The ideal candidate should be a fast learner, self-starter, go-getter, and intellectually curious.
Experience working within an Agile team and project management experience are preferred.
Familiarity with Looker, including writing moderately complex LookML, is a plus.

Braze offers competitive compensation that may include equity.
Employees have access to retirement and Employee Stock Purchase Plans.
The company provides flexible paid time off to promote work-life harmony.
Comprehensive benefit plans covering medical, dental, vision, life, and disability are available.
Family services include fertility benefits and equal paid parental leave.
Professional development is supported through formal career pathing, learning platforms, and tuition reimbursement.
Employees can engage in community opportunities throughout the year, including an annual company-wide Volunteer Week.
Braze has Employee Resource Groups that provide supportive communities within the organization.
The company fosters a collaborative, transparent, and fun culture, recognized as a Great Place to Work®.