Remote Cloud Engineer IV - Vietnam (Openstack & Kubernetes)

Description:

• The Cloud Engineer IV is responsible for infrastructure tasks including provisioning hypervisors, addressing connectivity issues, performing upgrades, and managing day-to-day issues and audits.
• This role involves designing, building, administering, maintaining, and troubleshooting complex OpenStack environments.
• The engineer will troubleshoot problems and take corrective action on a timely and effective basis.
• Technical support will be provided to both internal and external users, making this a customer-facing position.
• The engineer will work on appropriate level tickets in the queue and monitor all related infrastructure for maintenance.
• Collaboration with vendors is required to resolve hardware and software issues.
• The role includes gathering data for capacity planning and performance analysis of the infrastructure.
• The engineer will develop projects aimed at improving performance, efficiency, experience, and capacity of environments.
• Acting as the primary interface for the client or project manager for basic to intermediate projects is expected.
• The engineer will implement large, complex enterprise-class solutions using OpenStack technologies.
• Regular checks of system components for errors and the application of necessary corrective actions will be performed.
• An intermediate working knowledge of Linux platforms and technologies, including MySQL, Apache, ha-proxy, and DNS, is required.
• Knowledge of operating systems, both Windows and Linux, is necessary.
• General network administration skills and a working knowledge of network storage protocols such as NFS and ISCSI are essential.
• An understanding of Content Distribution Network architecture and practices is also required.

Requirements:

• A Bachelor's degree is preferred for this position.
• Preferred certifications include COA Certified OpenStack Administrator, RHCSA: Red Hat Certified Systems Administrator, and Windows Server Administration.
• Candidates should possess intermediate working knowledge of Linux platforms and related technologies.
• Knowledge of both Windows and Linux operating systems is required.
• General network administration skills are necessary for this role.
• A working knowledge of network storage protocols such as NFS and ISCSI is essential.
• Understanding of Content Distribution Network architecture and practices is required.

Benefits:

• Rackspace Technology is recognized as a best place to work by Fortune, Forbes, and Glassdoor, indicating a positive work environment.
• The company is committed to offering equal employment opportunities without regard to various legally protected characteristics.
• Rackspace Technology values unique perspectives and fosters innovation, creating an inclusive workplace.
• Employees are encouraged to bring their whole selves to work, contributing to a collaborative and inspiring mission.