Remote Cloud Operations Engineer

Description:

• The Operations Center focuses on continuously improving Lumin’s Incident Command practices.
• The role involves proactive monitoring of critical and non-critical services.
• The position aims to reduce on-call toil through automation.
• The Cloud Operations Engineer will report to the Operations Center Manager.
• Qualified candidates will possess exceptional communication and cross-functional skills.
• A solid understanding of incident management is required.
• Responsibilities include operational work, incident triaging, log gathering, process automation, and proactive monitoring.

Requirements:

• Candidates must demonstrate humility, a strong sense of ownership, and integrity.
• A willingness to walk in the mud is essential.
• Commitment to continually improving oneself is required.
• Attention to detail is crucial.
• Exceptional written and verbal communication skills are necessary.
• Effective collaboration skills with a proven ability to work cross-functionally to establish and meet shared business goals are required.
• Desired skills include experience with a monitoring platform (such as Cloudwatch, Splunk, Grafana, Azure Monitor, etc.).
• Familiarity with automation/orchestration tools is preferred.
• Experience with Atlassian or similar tools is beneficial.
• Experience with AWS or other cloud providers is desired.
• A Bachelor’s degree or higher, or equivalent experience, is required.

Benefits:

• The salary range for this position is $100,000 - $125,000 a year.
• Lumin Digital fosters a culture of curiosity and encourages employees to explore and experiment.
• The company champions ideas that challenge and reset expectations.
• Employees are empowered to continually learn and grow as individuals and as a company.