Remote Contractor: Senior-Level Site Reliability Engineering Services (Brazil or Argentina)

Description:

• The position is for a Contractor based out of Brazil or Argentina for Senior-Level Site Reliability Engineering Services.
• The contractor will be on an on-call rotation to respond to incidents impacting Newsela.com availability and provide support for developers during incidents.
• Responsibilities include maintaining and extending infrastructure using Terraform, Github Actions CI/CD, Prefect, and AWS services.
• The contractor will build monitoring systems that alert on symptoms rather than outages using tools like Datadog, Sentry, and CloudWatch.
• They will seek to automate repeatable manual actions to reduce toil and improve operational processes such as deployments, releases, and migrations with fault tolerance in mind.
• The role involves designing, building, and maintaining core cloud infrastructure on AWS and GCP to support thousands of concurrent users.
• The contractor will debug production issues across services and levels of the stack and provide infrastructure and architectural planning support as an embedded team member.
• They will plan the growth of Newsela’s infrastructure and influence the product roadmap to enhance the resiliency and reliability of the Newsela product.
• Proactive efficiency and capacity planning will be required to set clear requirements and reduce system resource usage.
• The contractor will identify non-scaling parts of the system, provide immediate solutions, and drive long-term resolutions.
• They will identify Service Level Indicators (SLIs) to align the team with availability and latency objectives and maintain awareness of stage group plans and priorities.

Requirements:

• A minimum of 5 years of experience in site reliability is required.
• Advanced knowledge of Terraform syntax and CI/CD configuration, pipelines, and jobs is necessary.
• Experience managing DAG tooling and data pipelines, such as Airflow, Dagster, or Prefect, is essential.
• Candidates must have advanced knowledge and experience in maintaining data pipeline infrastructure and large-scale data migrations.
• Proficiency in cloud infrastructure services, specifically AWS and GCP, is required.
• Familiarity with container orchestration technologies, including ECS, Kubernetes, and Docker, is necessary.
• Experience with service catalog metrics and alert recording rules using tools like Datadog, NewRelic, Sentry, and Cloudwatch is required.
• Candidates should have experience with log shipping pipelines and incident debugging visualizations.
• Familiarity with Linux operating system configuration, package management, and BASH/CLI scripting is essential.
• Knowledge of block and object storage configuration and debugging is required.
• The ability to identify significant projects that improve reliability, cost savings, or revenue is necessary.
• Candidates must be able to identify architectural changes from reliability, performance, and availability perspectives using a data-driven approach.
• Experience leading initiatives and problem definition, design, and planning through epics and blueprints is required.
• Deep domain knowledge and the ability to share that knowledge through documentation and presentations is essential.
• Candidates should be able to perform blameless Root Cause Analyses (RCAs) on incidents and outages.

Benefits:

• Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits.