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Description:
The AI/ML Data Scientist (L3) position at Twilio is part of the Efficiency Engineering team in Services Operations.
The role involves developing intelligent, self-service solutions for Customer Support and Operations teams.
Responsibilities include developing and deploying machine learning models, collaborating with various teams, utilizing a technical stack including Python, SQL, AWS, and libraries like Pandas and NumPy.
The position requires applying knowledge of Large Language Models (LLMs) to develop innovative GenAI solutions.
The job is remote and based in Colombia.
Requirements:
Proven experience (typically 4+ years) in AI/ML, with a focus on LLMs and supervised ML models.
Proficiency in programming languages like Python or R, and experience with ML frameworks such as SciKit-Learn and XGBoost.
Strong understanding of data processing, SQL, and big data technologies like Spark and Hadoop.
Ability to develop, train, and deploy ML models in production environments.
Experience with cloud platforms like AWS Sagemaker and containerization tools like Docker.
Excellent problem-solving skills and strong communication abilities.
Benefits:
Competitive pay and generous time-off.
Ample parental and wellness leave.
Healthcare benefits.
Retirement savings program.
Opportunities for volunteering and donation efforts.
Twilio supports diversity, equity, and inclusion initiatives.