Remote Developer Enablement Engineer

Description:

• The Developer Enablement Engineer at Customer.io will be responsible for developing novel solutions to reduce engineering drag.
• They will work on a roadmap to solve developer productivity challenges and collaborate with engineering leaders to improve quality and reliability.
• The role involves building internal processes and tools to optimize the developer experience at Customer.io.
• The Engineer will actively participate in a supportive team, mentoring coworkers through code review, pair programming, and training to enhance collective knowledge and best practices.

Requirements:

• The ideal candidate should have a collaborative mindset, excellent communication skills, and a desire to make decisions in an empathetic and respectful manner.
• They must have experience working with engineers, understanding their needs, and providing timely solutions to real-world problems.
• Proficiency in Go, front-end technologies like JavaScript and CSS, and experience in UNIX environments are required.
• Familiarity with modern collaborative development practices and Ember.js is beneficial.
• Ability to deliver high-quality solutions independently and experience working in a distributed company are preferred.

Benefits:

• The position offers a starting salary of $145,000 - $160,000 USD (or equivalent in local currency) depending on experience.
• Benefits at Customer.io include unlimited PTO, 16 weeks paid parental leave, 100% paid insurance premiums for you and your dependents, and 401k retirement matching.
• Additional benefits consist of a healthy lifestyle budget, remote work stipend, co-working space rental reimbursement, professional education budget, home office budget, and a one-month sabbatical after five years.
• The company also provides opportunities to meet peers in person throughout the year and is committed to increasing inclusion and equity within the tech industry.