Remote DevOps Engineer III (R38)

Description:

• The Private Cloud (PVC) Software Engineering Automation Software Operations (ASOPS) team in the Rackspace Technology organization is seeking a skilled and motivated DevOps Engineer.
• As a DevOps Engineer, you will be responsible for performing DevOps activities on cutting-edge applications that deliver innovative outcomes to customers.
• You will monitor, troubleshoot, maintain, and continuously improve building, packaging, and deployment processes.
• The role involves leveraging modern cloud-native components to build solutions that are operationally robust and impressively scalable.
• You will support medium to high complexity application and system issues impacting customers and internal teams as needed.
• The position requires working in conjunction with multiple teams to ensure that Rackspace infrastructure and customer applications work harmoniously together.
• You will analyze logs and metrics to troubleshoot issues and improve system reliability.
• Close collaboration with development teams is necessary to maintain high availability of applications.
• You will coordinate, communicate, guide, and mentor the team in DevOps activities.
• Documenting processes, configurations, and best practices for operational efficiency is a key responsibility.
• Investigating new technologies, tools, and processes and making appropriate recommendations for adoption is expected.
• Collaboration with other teams on tools for systems automation is also part of the role.

Requirements:

• A minimum of 5 to 7 years of applied experience as a DevOps Engineer is required.
• Hands-on experience with software deployment activities and strong analytical and problem-solving skills are essential.
• High proficiency in CI/CD tools and practices, including automating build, test, and deployment processes, is necessary.
• Knowledge of Jenkins and GitHub Actions is a plus.
• Experience in setting up and managing monitoring tools like Prometheus and Grafana is required.
• Experience supporting Windows and Linux-based infrastructure, specifically Redhat/CentOS, is needed.
• Familiarity with containerization technologies such as Docker and Kubernetes is important.
• Knowledge of configuration management tools like Ansible, Chef, and Puppet is required.
• Experience working with Terraform is necessary.
• A good understanding of version control systems, particularly Git, is essential.
• Knowledge of databases for installation, configuration, and troubleshooting applications is required.
• A strong understanding of networking, firewalls, load balancers, security, and system administration is necessary.
• Experience with cloud services (e.g., AWS, Azure, GCP) and OpenStack technologies is required.
• Proficiency in scripting languages such as Python, Bash, or PowerShell is essential.
• Strong experience in application troubleshooting and support is necessary.
• Strong verbal and written English skills are required to update support and operational documentation as needed.
• The ability to quickly adapt to projects that require taking initiative and developing new expertise is essential.
• The ability to mentor and work effectively in a globally distributed team of engineers is required.
• Adaptability to a dynamic environment that includes changing needs and requirements is necessary.

Benefits:

• The position offers the opportunity to work remotely from India.
• You will be part of a skilled and motivated team within a leading technology organization.
• The role provides the chance to work on cutting-edge applications and technologies.
• You will have opportunities for professional growth and development through mentoring and collaboration.
• The company promotes a culture of innovation and continuous improvement.
• You will gain experience with a variety of modern cloud-native components and tools.
• The position allows for flexibility in adapting to new projects and technologies.