Remote DevOps Engineer / SRE II

Description:

• LivePerson is seeking a DevOps Engineer for the GPT (Global Product & Technology) Division, working remotely from Poland.
• The role involves being part of the LivePerson SRE team, focusing on building and managing highly available, distributed systems.
• Responsibilities include ensuring product uptime and reliability 24/7, managing Linux servers in a multi-cloud environment, and overseeing high availability Kubernetes resources using Helm charts.
• The engineer will assist with deploying upgrades and patches using Chef, Ansible, Puppet, or Helm.
• Monitoring and troubleshooting performance warnings and alerts related to the reporting platform is essential.
• The role also includes developing monitoring resources and alerting systems such as Grafana, Prometheus, Kibana, DataDog, and PagerDuty.
• Coordination with DBAs and developers to manage SQL and NoSQL database systems, including MongoDB, ElasticSearch, Postgres, and MySQL, is required.
• The engineer will manage message bus systems like Kafka and Pulsar and build and maintain CI/CD pipelines using Jenkins, GitLab, or TeamCity.

Requirements:

• A minimum of 3+ years of experience managing a cloud-based production environment (AWS, GCP, Azure, etc.) is required.
• Candidates must have extensive experience working in a Linux environment and good scripting skills in Bash and Python.
• Proficiency in configuration management systems such as OpsCode Chef, Ansible, and Puppet is necessary.
• Strong experience in Infrastructure as Code (IAC) tools like Terraform or CloudFormation is required.
• Candidates should have experience in SQL, including DDL and complex queries.
• Experience working with the Kubernetes platform and in a microservices architecture using a message bus is essential.
• Good knowledge of CI/CD pipeline orchestrators like TeamCity, Jenkins, and GitLab is required.
• The ability to integrate security best practices into the SRE workflow is necessary.
• Candidates should be highly motivated, independent, and possess excellent interpersonal skills.
• Excellent written and verbal communication skills are required.
• A BS in Computer Science or a related field, or equivalent work experience, is necessary.
• A strong background in cloud, network, and application security and compliance is required.
• Experience with GPT or other LLMs is considered a strong advantage.

Benefits:

• Health benefits include medical, dental, and vision coverage.
• Employees receive time away for vacation and holidays.
• The company offers generous tuition reimbursement and access to internal professional development resources.
• LivePerson is an equal opportunity employer, promoting diversity and inclusion in the workplace.
• The position is remote, allowing for flexible work arrangements.