Remote E-commerce AI - Customer Success Intern

Description:

• Atomic is a venture studio that builds companies from scratch, focusing on creating disruptive businesses for e-commerce.
• The role is for a Customer Success Intern who will take ownership of the customer experience, onboarding new users, and providing top-notch support.
• The intern will conduct outreach to build strong relationships and run experiments to analyze customer behavior.
• This position offers a chance to gain hands-on experience in company creation and influence product direction.
• The ideal candidate is a proactive go-getter ready to take initiative and push boundaries in a tech entrepreneurial environment.

Requirements:

• Candidates should have prior experience in entrepreneurship, sales, customer service, or related fields.
• Strong interpersonal skills and high emotional intelligence are necessary to build meaningful connections with customers.
• Exceptional verbal and written communication skills are required for effective interactions.
• Candidates must be highly organized, detail-oriented, and able to multitask efficiently.
• Experience with popular e-commerce tools like Shopify and HubSpot is preferred.
• The ability to create organized, spreadsheet-based workflows is essential for agility and efficiency.
• A proactive, customer-focused mindset for problem-solving and decision-making is required.
• Candidates should possess analytical skills to draw non-obvious insights from data.
• Availability to work part-time throughout the spring while managing academic responsibilities is necessary.
• Candidates must be available to start immediately with a 2-week trial period.

Benefits:

• Interns will gain real-world experience in company building and work alongside experienced entrepreneurs.
• The opportunity to be part of a disruptive new company and make a real impact on the e-commerce industry is provided.
• The role offers a chance to develop skills in customer success and engagement strategies.
• Interns will have the opportunity to generate reports that inform future product roadmaps.