Description:

Atomic is a venture studio that builds companies from scratch, focusing on creating disruptive businesses for e-commerce.
The role is for a Customer Success Intern who will take ownership of the customer experience, onboarding new users, and providing top-notch support.
The intern will conduct outreach to build strong relationships and run experiments to analyze customer behavior.
This position offers a chance to gain hands-on experience in company creation and influence product direction.
The ideal candidate is a proactive go-getter ready to take initiative and push boundaries in a tech entrepreneurial environment.

Requirements:

Candidates should have prior experience in entrepreneurship, sales, customer service, or related fields.
Strong interpersonal skills and high emotional intelligence are necessary to build meaningful connections with customers.
Exceptional verbal and written communication skills are required for effective interactions.
Candidates must be highly organized, detail-oriented, and able to multitask efficiently.
Experience with popular e-commerce tools like Shopify and HubSpot is preferred.
The ability to create organized, spreadsheet-based workflows is essential for agility and efficiency.
A proactive, customer-focused mindset for problem-solving and decision-making is required.
Candidates should possess analytical skills to draw non-obvious insights from data.
Availability to work part-time throughout the spring while managing academic responsibilities is necessary.
Candidates must be available to start immediately with a 2-week trial period.

Interns will gain real-world experience in company building and work alongside experienced entrepreneurs.
The opportunity to be part of a disruptive new company and make a real impact on the e-commerce industry is provided.
The role offers a chance to develop skills in customer success and engagement strategies.
Interns will have the opportunity to generate reports that inform future product roadmaps.