Description:

The Enterprise Solution Engineer (Pre-Sales) position is based in San Francisco and offers remote work options for West Coast candidates.
The role involves being the primary pre-sales technical point of contact for the Zip solution suite, helping prospects understand the value of the application.
The engineer will foster collaborative relationships with account executives and sales managers to drive deals to closure.
Responsibilities include conducting customer-facing conversations, demonstrating solutions, handling questions, and overcoming objections.
The engineer will respond to customer inquiries, including follow-up questions, demos, RFx, and questionnaires.
The position requires partnering with the Sales team to meet sales objectives and with Post-Sales Solutions Consultants to ensure a smooth transition from sale to onboarding.
The engineer will provide feedback to improve sales processes and product development.

Requirements:

Candidates must possess strong solution selling skills, able to articulate the value of software solutions and address customers' core pain points.
Excellent discovery skills are required to lead focused conversations with customers to uncover pain points and value.
Knowledge of key principles of software integration is necessary.
A strong solutioning mindset is essential, focusing on how to set up solutions to meet customer needs.
Candidates should be skilled in troubleshooting technical issues and be self-starters who can quickly grasp new technology.
A minimum of 5 years of experience in a solution selling environment or a similar role with transferable skills is required.
Nice to haves include experience with applications like NetSuite, Coupa, Workday, Jira, ServiceNow, Ironclad, OneTrust, ProcessUnity, and various SSO tools, as well as integration or development experience, particularly with REST APIs and middleware tools.