Description:

The Enterprise Solutions Engineer role is remote and can be executed globally, with a preference for candidates in timezones ranging from UTC+2 to UTC−05:00.
ElevenLabs is a research and product company focused on Audio AI, enabling millions to read articles, voice over videos, and reclaim lost voices.
The company launched in January 2023 and raised a $180 million Series C round in January 2025, valuing it at $3.3 billion.
The role involves unlocking the full potential of the voice AI platform for a growing customer base and scaling technical solutions for enterprise customers.
Responsibilities include collaborating with Account Executives, providing bespoke support to customers, crafting technical demonstrations, creating enablement resources, building self-service tools, and identifying opportunities for productization.

Requirements:

Candidates must be passionate about AI, technology, and ElevenLabs products.
They should enjoy working directly with customers and iterating on solutions.
A talent for identifying patterns that can be standardized and scaled is essential.
Strong empathy for customers, sales, and product teams is required.
A strong technical background is necessary to help customers architect integrations between solutions.
Experience working with customers is important, even if it comes from student clubs or side projects.
Proficiency in Python and a deep understanding of software development, architecture, and common integration patterns are required.
Excellent communication skills with the ability to adapt messaging to different audiences are essential.

The company offers flexible time off to help balance rest with the demands of an early-stage startup.
A monthly coworking stipend is provided for those not located near main hubs.
An annual discretionary stipend is available for professional development and learning.
There is an annual discretionary stipend for social travel to meet colleagues.
The entire company gathers for an annual offsite at a new location each year.