Remote Enterprise Solutions Engineer - Remote

Description:

• Zyte is a globally distributed team focused on enabling customers to extract data for business innovation and growth.
• The company has developed powerful tools for web data collection, formatting, and delivery, serving over 2,000 companies and 1 million developers.
• The Solutions Engineer role involves onboarding new enterprise SaaS customers and providing technical advice for optimal platform utilization.
• Responsibilities include monitoring customer usage, managing non-product related issues, and advocating for escalated accounts.
• The role requires collaboration with sales and customer success teams to understand customer objectives and recommend solutions.
• The engineer will work on improving internal tools and documentation, ensuring integration of Zyte API, and identifying product feature gaps.

Requirements:

• Excellent communication skills in both spoken and written English are required.
• Strong problem-solving skills are essential for this position.
• Experience with web data crawling, extraction, and processing techniques and tools is necessary.
• Candidates should be comfortable taking ownership in critical business situations.
• A logical, data-driven approach to project prioritization is expected.
• Candidates must be proactive in identifying inefficiencies and implementing solutions.
• Proficiency in Python and JavaScript is required.
• Experience with Google BigQuery, Grafana, or similar tools is necessary.

Benefits:

• New employees will join a self-motivated, progressive, and multi-cultural team.
• There is freedom and flexibility to work from any location that suits the employee's productivity.
• Employees will have the opportunity to work with cutting-edge open-source technologies and tools.