Remote Enterprise Solutions Engineer - Upmarket

Posted

Apply now
Please, let Vanta know you found this job on RemoteYeah. This helps us grow 🌱.

Description:

  • Vanta is seeking an Enterprise Solutions Engineer to lead technical discussions with mid-market customers and VIP logos alongside the Enterprise Sales team.
  • The primary goal is to ensure customers realize the full value of Vanta in achieving their security goals and maintaining successful customer retention.
  • The role involves consulting and creating innovative solutions for customers post-sales, focusing on customer needs to drive engagement from onboarding through adoption and renewal.
  • Responsibilities include owning the technical relationship with customers, partnering with Customer Success Managers for seamless onboarding, and supporting the Success team with security reviews and implementation plans.
  • The engineer will respond to inbound questions from Customer Success teams and develop a deep understanding of Vanta's product capabilities and competitive landscape.
  • The role requires listening to customers to provide market feedback to the product team and building product examples and documentation in collaboration with various stakeholders.
  • The engineer will cultivate a teamwork-oriented environment and identify new programs to enhance the pre to post-sales transition.

Requirements:

  • Candidates should have 3-5 years of customer-facing technical experience as a Solutions Engineer, Sales Engineer, or in a similar role.
  • Hands-on experience with cloud platforms such as AWS, Google Cloud, Microsoft Azure, and familiarity with operating systems like Windows, MacOS, and Linux is required.
  • Strong project management skills and the ability to operate in a startup environment are essential.
  • Candidates should be creative, curious, technical, and persuasive, with a detail-oriented and organized approach.
  • The ability to interact with various roles within an organization, including technical and executive levels, is necessary.
  • General knowledge of a scripting language (Python, Ruby, Bash, JavaScript) and a desire to expand those skills is preferred.
  • Familiarity with REST API development and service integrations is a plus, and prior B2B SaaS experience is ideal.

Benefits:

  • Vanta offers industry-competitive compensation and 100% coverage for medical, dental, and vision benefits, including dependents.
  • Employees receive 16 weeks of fully-paid parental leave for all new parents and health & wellness stipends.
  • Family planning benefits are provided through Carrot Fertility, along with 401(k) matching.
  • The position includes flexible work hours and location, an open PTO policy, and 11 paid holidays in the US.
  • Vanta has offices in San Francisco, New York City, London, Dublin, and Sydney, promoting a diverse and inclusive work environment.
Apply now
Please, let Vanta know you found this job on RemoteYeah . This helps us grow 🌱.
About the job
Posted on
Job type
Salary
$ 207,000 - 243,000 USD / year
Report this job

Job expired or something else is wrong with this job?

Report this job
Leave a feedback