Description:

Pragma is a company focused on supporting healthy online communities by creating a backend game engine that provides services and tools for game studios to launch live-service games.
The role is for a Game Services Engineer who will act as a trusted technical advisor and solution architect for clients, empowering game studios to succeed with the Pragma Platform.
The engineer will work closely with clients, providing expert guidance, hands-on support, and tailored solutions, particularly in backend systems and game client development.
Responsibilities include collaborating with clients to understand their technical challenges, driving successful integrations of the Pragma Platform, designing and developing custom solutions, providing proactive solutions, conducting technical workshops, advocating for client needs, and contributing to knowledge sharing.

Requirements:

Candidates must have strong game development expertise, with proven experience in software development, particularly in backend technologies and a solid understanding of game client development.
Excellent communication and interpersonal skills are required to explain complex technical concepts clearly and to build rapport with diverse audiences.
A passion for problem-solving is essential, with a proactive and solution-oriented mindset to identify and overcome challenges.
A customer-centric approach is necessary, with a genuine desire to understand and exceed client expectations.
Adaptability and flexibility are important to thrive in a dynamic environment and adjust to evolving client needs and project requirements.

The position offers a remote-first work environment with semi-annual in-person meetups.
Competitive pay is provided.
Employees receive 100% employer-paid medical, dental, and vision coverage for primary policyholders, with 80% employer-paid coverage for eligible dependents.
A 401(k) retirement plan with company match is included.
Flexible vacation policies are available.
Remote-friendly perks include monthly snack deliveries.
Paid parental and family care leaves are offered.
Long-term and short-term disability coverage is provided.