Remote Information Security Engineer II (Night shift) - R-44

Description:

• The Information Security Engineer II is responsible for configuring, improving, modifying, and evaluating security tools and services in a hosting-based environment.
• This role specializes in conducting technology and system assessments while providing technical consultation to customers, ensuring unparalleled world-class service.
• As technology evolves, the engineer must adapt to the necessary safety measures, supporting Rackspace Cloud products and staying relevant in cybersecurity news.
• The engineer will partner with additional teams and third-party vendors to resolve security vulnerabilities and respond to all security weak points.
• Successful candidates will leverage systems such as web application firewalls, network security tools, database encryption, anti-virus solutions, file integrity monitoring, and network authentication to achieve exceptional customer outcomes.
• The role emphasizes creating and maintaining customer loyalty by providing Fanatical Support that exceeds customer expectations.

Requirements:

• Candidates must possess intermediate knowledge of security concepts, principles, and technologies.
• Experience with the configuration, investigation, and analysis of Web Application Firewall (WAF) blocked events, specifically with Imperva WAF and Incapsula, is required.
• Knowledge of common web security vulnerabilities and recommended remediation strategies is essential.
• Candidates should have experience in configuring and supporting log management tools, such as Alert Logic.
• Proficiency in configuring firewall appliances, including Cisco ASA/ASA-X/Firepower and Juniper SRX, is necessary.
• Experience with load balancer appliances, such as F5 LTM and Citrix Netscaler, is required.
• Understanding of IPSEC and SSL VPN technologies is essential.
• Candidates must be able to troubleshoot network connectivity using industry-standard packet capture tools.
• Familiarity with services and protocols commonly used in hosting environments, including web servers, database servers, mail servers, and name servers, is required.
• Knowledge of networking concepts and devices across all OSI layers is necessary.
• Experience with Windows and Linux operating system administration is required.
• Understanding of public cloud security architectures, best practices, and services is essential.
• Candidates should be able to provide guidance on different deployment strategies and maintain up-to-date vendor-related roadmaps and scheduled releases.
• Experience executing device firmware upgrades across various platforms based on security requirements and feature updates is necessary.

Benefits:

• The position offers a full-time remote work opportunity, allowing for flexibility in work location.
• Employees will have access to a supportive work environment that emphasizes professional growth and development.
• The role provides the chance to work with cutting-edge security technologies and tools in a dynamic field.
• Employees can expect to be part of a team that values customer satisfaction and strives to exceed expectations.
• The company promotes a culture of collaboration and partnership with various teams and third-party vendors.