Remote IT Principal Systems Engineer, Enterprise - Digital Experience

Description:

• Collaborate with business leads and architects to understand business needs and design digital experience technologies accordingly.
• Analyze business and user needs to determine the feasibility of design within time and cost constraints.
• Work with internal peer teams to design roadmaps and ensure end-to-end robustness and scalability of code.
• Identify coding standards to be leveraged in the development process and build consensus with peer engineering, product, and business teams on solution development and implementation.
• Create functional strategies and specific objectives to ensure policies and procedures support the digital experience infrastructure.
• Oversee architecture and digital experience technology development, particularly in customer sales, ordering functionalities, and billing processes.
• Define standards, guidelines, and best practices to maintain code quality while adopting Agile, DevOps, and other enablers to improve project delivery effectiveness.
• Collaborate with business partners to build real-time sales/marketing campaigns aimed at improving conversion rates and overall customer satisfaction.
• Create models and diagrams showing proposed digital experience design for platforms.
• Execute data modeling and performance analysis to drive digital experience system enhancements and productivity.
• Create documentation related to system architecture, design steps, integration processes, and testing procedures.
• Support day-to-day digital experience operations, guiding others to assess system usage trends and identify potential performance constraints.
• Assist developers, testers, and support personnel to enhance, support, and maintain the digital experience architecture.
• Drive the addition of features to the digital experience architecture based on business and user needs.
• Maintain consistent and effective use of style guidelines and UI components.
• Partner with the quality assurance team to resolve defects and ensure a superior user experience.
• Implement system testing, evaluate results, and engage with business partners and peers to identify opportunities for improvement in digital and user experience.
• Track industry trends and leverage data to drive innovation and solution excellence across various functional domains.
• Conduct market research to ensure technology operates in line with direct competitors.
• The position is headquartered in Charlotte, NC, with the option for telecommuting from various unanticipated worksites throughout the United States.

Requirements:

• A Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, Electronic Engineering, or a related field is required.
• Five (5) years of post-baccalaureate experience as a Systems Engineer or in a related role within the telecommunications industry is required.
• Experience must include executing end-to-end UI/Web application architecture and design using JavaScript, JQuery, Angular, and React frameworks.
• Proficiency in JSON, Java, UNIX, XML, Oracle database, and Jenkins is required.
• Experience in designing and developing Angular and React reusable components and implementing designs based on requirements specifications is necessary.
• Must have experience in designing and developing Microservices architecture for backend interactions, designing backend tables, and fine-tuning SQL queries for optimal user experience.
• Experience in implementing CI/CD pipelines to automate build and deployments is required.

Benefits:

• Brightspeed offers competitive compensation and comprehensive benefits reflecting a commitment to promoting overall wellness through physical, emotional, and financial health.
• The benefits program includes competitive medical, dental, vision, and life insurance.
• An employee assistance program is available to support employees' well-being.
• A 401K plan with company match is provided, along with a host of voluntary benefits.
• The company promotes a diverse and inclusive workplace, recognizing the value of bringing authentic selves to work.
• Brightspeed is committed to being a leader in defining contemporary ways of working, offering sensible remote and hybrid work arrangements.