Description:

The position involves acting as a technical leader in the implementation and configuration of the ServiceNow platform, aligning solutions with client processes.
Responsibilities include mapping business processes and gathering requirements to ensure efficient implementation of solutions.
The role supports the development and configurations of the team using best practices to ensure quality deliverables.
The candidate will work with modules such as CSM, ITOM, GRC, ITSM, VRM, and OMT.
The position requires developing REST/SOAP integrations and custom solutions using JavaScript, AngularJS, and other related technologies.

Requirements:

Proven experience as an Architect or Specialist in ServiceNow is required.
Certifications such as Certified Implementation Specialist in IT Service Management and other related areas are necessary.
Proficiency in JavaScript, AngularJS, Typescript, NodeJS, React, CSS3, HTML5, Angular 8, and Bootstrap is essential.
Strong communication skills in both English and Portuguese, both spoken and written, are required.
A degree in Systems Analysis and Development or a related field is mandatory.

The position offers a health plan and dental plan.
Meal allowances and childcare assistance are provided.
Extended parenting leave is available.
Employees can access Gympass/Wellhub.
There is an annual profit-sharing distribution.
Life insurance is included in the benefits package.
The company partners with an online mental health platform.
CI&T University offers various learning opportunities.
A discount club is available for employees.
The support program includes psychological guidance, nutritionist services, and more.
Additional benefits include a pregnancy course and responsible parenthood resources, partnerships with online course platforms, and a platform for language learning.