Description:

Join Checkly as a Junior Software Developer in Support, a remote-first startup focused on Monitoring as Code (MaC).
The role involves helping developers ensure the stability of their web apps and APIs.
You will be the second Software Developer in Support and the first in the Americas, reporting to Checkly’s Head of Customer Solutions.
Responsibilities include advising customers on solving complex technical challenges, being the first point of contact for customer requests, investigating and reproducing issues, collaborating with product and engineering teams, and contributing to support processes.

Requirements:

Initial work experience in a technical role, such as a developer, is required.
Strong technical skills to read, write, and debug code, preferably in Javascript/Node.js.
Familiarity with web technologies, including HTTP, REST, and Chrome DevTools, is necessary.
A basic understanding of the Software Development Life Cycle (SDLC), Continuous Integration/Continuous Deployment (CI/CD) practices, and source control (git) is expected.
Empathy and a passion for working with customers to solve their problems are essential.
Excellent written English skills are required.
The ability to be autonomous and self-motivated in a remote work environment is important, along with a desire to connect with colleagues and assist others.
Candidates must be located in time zones UTC-3 or UTC-4.
Attention to detail is crucial; applicants should include the word “RACCOON” at the beginning of their cover letter.

A transparent salary structure that is not influenced by negotiation skills.
Opportunity to be part of a fast-growing, international, and remote team with a real impact.
Flexible work hours in a remote-first, async-first, and transparent culture.
Access to the latest technologies and the chance to innovate in the Monitoring-as-Code space.
Stock options are available.
27 days of paid vacation plus local public holidays.
Paid sick leave and up to 14 weeks of paid parental leave.
A $1,000 budget for learning and visiting.
A budget for co-working or home office setup.
Bi-annual company retreats are organized.
Options for employment and contracting are provided.