Remote L2 Backend Developer Support (Brazil)

Description:

• Join our team as an L2 Technical Support Consultant specializing in derivatives and capital markets risk management.
• Stay current with the latest backend technologies and trends.
• Provide L2 backend support, diagnosing and resolving complex technical issues for customers.
• Develop, troubleshoot, and maintain backend systems using Java/Spring Boot and MongoDB.
• Collect and analyze data to ensure all necessary technical details are available for resolving advanced backend-related tickets.
• Gather key technical information to facilitate the resolution of intricate backend issues.
• Ensure customer satisfaction in all interactions, offering high-quality technical support.
• Maintain an in-depth knowledge of our client’s backend products and services.
• Handle customers' sensitive information with the highest level of security and care.
• Collaborate with developers and departments across various IT companies to diagnose and address backend technical challenges.

Requirements:

• Excellent English communication skills (at least C1 for both spoken and written).
• 2+ years experience in back-end software development.
• Proficiency in Java/Spring Boot and MongoDB.
• Good understanding of on-premise IT infrastructure, load balancers, queues, and clustering.
• Positive, friendly, enthusiastic, pragmatic, and caring attitude with a can-do approach.
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).
• Experience with Kafka, Groovy, and container environments (Kubernetes, OpenShift, etc.) will be a great plus.
• Knowledge of performance tuning techniques will be a great plus.
• Understanding of financial sector derivatives will be a great plus.

Benefits:

• Flexible schedule.
• Opportunity to work fully remotely.
• Inclusive international environment.
• Compensation in USD.
• Good bonuses for referring friends.
• Paid intensive training and probation.
• Work-life balance.
• Responsive management interested in your growth and long-lasting cooperation.
• Greenhouse conditions for self-development.