Remote L2 Technical Support Consultant & Backend Engineer (Brazil)

Description:

• The position is for an L2 Technical Support Consultant & Backend Engineer in Brazil, specializing in derivatives and capital markets risk management.
• Responsibilities include staying updated with cutting-edge technology, providing L2 support to customers, developing and maintaining backend systems using Java/Spring Boot and MongoDB, gathering technical information to resolve complex issues, ensuring customer satisfaction, and communicating with developers and other IT departments.
• The role involves working with sensitive customer information and maintaining knowledge of the client's products and services.

Requirements:

• Excellent English communication skills (at least C1 for both spoken and written).
• Proficiency in Java/Spring Boot and MongoDB.
• Good understanding of on-premise IT infrastructure, load balancers, queues, and clustering.
• Positive, friendly, enthusiastic, pragmatic, and caring attitude with a can-do approach.
• Personal laptop or computer with at least 8Gb of RAM and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).

Will be a great plus:

• Experience with Kafka, Groovy, and container environments (Kubernetes, OpenShift, etc.).
• Knowledge of performance tuning techniques.
• Understanding of financial sector derivatives.

Benefits:

• Flexible schedule.
• Opportunity to work fully remotely.
• Inclusive international environment.
• Compensation in USD.
• Good bonuses for referring friends.
• Paid intensive training and probation.
• Work-life balance.
• Responsive management interested in your growth and long-lasting cooperation.
• Greenhouse conditions for self-development.