Remote Lead Full Stack Engineer - Bots

Description:

• The Lead Full Stack Engineer will be joining the Bots team at Front, focusing on customer support tooling such as chat systems, knowledge base platform, chatbot automations, and integrations.
• The role involves working on Front's contact management system to enhance omnichannel capabilities.
• The position offers the opportunity to have a significant impact by expanding interactions and integrations with new systems to cater to various customer needs.
• Responsibilities include collaborating with product managers, designers, and engineers to enhance Front's chat, chatbots, contact management, and knowledge base.
• The Lead Engineer will be involved in conceptualizing, designing, implementing, testing, and launching improvements and integrations.
• They will lead engineering teams, assess technical complexity, mentor junior engineers, and maintain high technical standards.
• Development will primarily be in a JavaScript environment, focusing on TypeScript, Node.js, and React.

Requirements:

• Must have experience leading teams of senior software engineers and delivering product-focused features and enhancements.
• Industry experience in building fast, reliable, real-time web-based applications is required.
• Proficiency in dynamic languages like JavaScript, Python, Ruby, or similar is necessary.
• Familiarity with modern web technologies, including Node.js, ES6, TypeScript, and React.
• Exposure to architectural patterns of large, high-scale web applications.
• Strong product and business orientation with a commitment to building the best user experience.
• Ability to excel in a dynamic, fast-paced, collaborative, and high-growth environment.
• Understanding of engineering trade-offs and a pragmatic approach to problem-solving.

Benefits:

• Competitive salary within the range of $150,000 - $235,000 USD.
• Equity options as Front is post-series D and backed by prominent VCs.
• Fully covered private health insurance.
• Flexible Fridays and the option to work from home 3 days a week.
• Mental health support through Modern Health and family planning support via Maven.
• Equal employment opportunities provided without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.