Remote Lead Full Stack Engineer - Peripheral Product Experience
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Description:
The Lead Full Stack Engineer will join the PPX team at Front, focusing on customer support tooling such as chat systems, knowledge base platform, chatbot automations, and integrations.
The role involves working on Front's contact management system to enhance omnichannel capabilities.
The position offers the opportunity to impact Front's new systems by enabling various interactions and integrations for a wide range of customer use cases.
Responsibilities include collaborating with product managers, designers, and engineers to enhance Front's chat, chatbots, contact management, and knowledge base.
The Lead Engineer will be involved in conceptualizing, designing, implementing, testing, and launching improvements and integrations using JavaScript, TypeScript, Node.js, and React.
Other duties include coordinating project scope, assessing technical complexity, mentoring junior engineers, and maintaining technical excellence within the team.
Requirements:
Must have experience leading teams of senior software engineers and delivering product-focused features and enhancements.
Demonstrated industry experience in building fast, reliable, real-time web-based applications.
Proficiency in dynamic languages like JavaScript, Python, Ruby, or similar.
Familiarity with modern web technologies and a willingness to learn new ones, such as Node.js, ES6, TypeScript, and React.
Exposure to architectural patterns of large, high-scale web applications.
Strong product and business orientation with a commitment to building the best user experience and understanding technology's impact on business outcomes.
Ability to excel in a dynamic, fast-paced, collaborative, and high-growth environment.
Understanding of engineering trade-offs and valuing pragmatism over idealism.
Benefits:
Competitive salary range from $150,000 to $235,000 USD, based on individual factors like skills, experience, qualifications, and market conditions.
Equity in the company for all employees.
Private health insurance fully covered by Front.
Flexible Fridays and the option to work from home three days a week.
Mental health support through Modern Health and family planning support with Maven.
Equal employment opportunities provided to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.