Remote Managed Services Engineer| Network Infrastructure (Remote)

Description:

• The Managed Services Network Infrastructure Engineer will support and maintain the client's network infrastructure, including firewalls, routers, switches, wireless access points, and load balancers.
• This role involves troubleshooting, configuring routing protocols, managing firewall policies, performing system recovery, and applying firmware updates.
• The engineer will manage VPN configurations, provide WAN connectivity support, and collaborate with vendors and ISPs to ensure network performance and security.
• Additionally, the engineer will monitor network devices, respond to alerts, and perform proactive maintenance to ensure the stability and longevity of the network environment.
• Responsibilities include performing configuration updates, firmware upgrades, and troubleshooting issues for network devices, managing firewall policies, handling break/fix services, monitoring WAN links, and supporting wireless LAN systems.

Requirements:

• A Bachelor’s degree in IT, Networking, or a related field, or equivalent experience is required.
• Candidates should have 3-5 years of experience in network infrastructure support, including firewalls, routers, switches, and WAN/LAN environments.
• Proficiency in Cisco, Fortinet, Palo Alto, and VeloCloud technologies is necessary.
• Strong knowledge of routing protocols such as BGP, OSPF, and EIGRP, as well as VPN configurations, is required.
• Experience with network monitoring tools and troubleshooting is essential.
• Relevant certifications, such as CCNA, Fortinet NSE, or Palo Alto PCNSE, are preferred.
• Excellent problem-solving and communication skills are a must.

Benefits:

• Comprehensive medical, dental, and vision plans are available for employees and their dependents.
• A 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability are offered.
• Competitive compensation is provided.
• Training and development programs are available to support career growth.
• The workplace features a stocked kitchen with snacks and beverages.
• A collaborative and cool culture is promoted within the company.
• Work-life balance is emphasized, along with generous paid time off.