Remote Mobile Device Management Engineer 3

Description:

• Lead the design, implementation, and management of sophisticated mobile device management solutions, ensuring seamless integration with existing IT infrastructure.
• Oversee the monitoring and maintenance of the performance, security, and compliance of mobile devices within Granicus.
• Develop, enforce, and continuously improve mobile device policies, procedures, and best practices to enhance security and operational efficiency.
• Provide advanced technical support and troubleshooting for complex mobile device issues, ensuring timely resolution.
• Conduct regular audits and assessments of mobile devices to ensure compliance with organizational policies and industry standards.
• Collaborate with IT leadership and other teams to integrate mobile devices with enterprise systems and applications.
• Stay abreast of the latest developments in mobile device management technologies and industry trends, applying this knowledge to improve current practices.
• Lead training sessions and workshops to educate end-users and IT staff on mobile device policies, security practices, and usage guidelines.
• Plan and execute mobile device deployment projects, ensuring successful implementation within set timelines.
• Maintain and oversee detailed documentation of mobile device configurations, policies, and procedures.
• Mentor and guide junior MDM engineers, fostering a collaborative, high-performance team environment.

Requirements:

• Extensive experience in mobile device management and support, with a strong understanding of MDM platforms such as Microsoft Intune, VMware Workspace ONE, etc.
• Proven leadership experience in managing and directing a team of IT professionals.
• Strong analytical and problem-solving skills with the ability to troubleshoot and resolve complex mobile device issues.
• Excellent communication and interpersonal skills, capable of conveying technical information to diverse audiences.
• In-depth knowledge of mobile operating systems (iOS, Android) and mobile application management.
• Experience with security protocols and practices related to mobile devices, including encryption, MFA, and compliance standards.
• Ability to work collaboratively in a team-oriented environment and manage multiple projects simultaneously.
• A degree in Information Technology, Computer Science, related field, or equivalent work experience.
• Certifications related to mobile device management or IT security are a plus.

Benefits:

• Flexible Time Off
• Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
• 401(k) plan with matching contribution
• Paid Parental Leave
• Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
• Group legal coverage
• And more!