Remote MySQL Database Support Engineer (Remote)

Description:

• Percona is seeking a MySQL Database Support Engineer for a remote position.
• The company is a respected thought leader in the open-source community, providing services and software for MySQL, MongoDB, PostgreSQL, and MariaDB globally.
• The Support Team at Percona is a global team of engineers who specialize in resolving complex database issues for customers.
• The role involves assisting customers' DBA teams by investigating and analyzing database issues, providing detailed findings, and offering expert assistance through various communication channels.
• Responsibilities also include creating blog posts, answering forum questions, updating knowledge base articles, and hosting webinars.
• The position is remote, allowing flexibility in work location with a stable internet connection required.

Requirements:

• Hands-on knowledge of MySQL and InnoDB.
• Proficiency in MySQL ecosystem tools and technologies.
• Experience in performance tuning, query optimization, and index tuning.
• Familiarity with backup solutions like Xtrabackup, mydumper, and Point-in-Time-Recovery.
• Exposure to high-availability solutions such as replication and proxies.
• Understanding of monitoring requirements and Linux-based system administration.
• Ability to troubleshoot methodically, apply fixes for errors, and think creatively to resolve complex issues.
• Self-motivated to learn new technologies and grow skill set.
• Availability for occasional travel to team meetings, conferences, or customer visits.
• Experience working with customers in English.
• Desirable to have knowledge of Kubernetes.

Benefits:

• Remote work from anywhere in the world.
• International and culturally diverse team.
• Flexibility in working hours to prioritize personal life and hobbies.
• Internal programs like The Percona Adventure Team, Women Transforming Technology, Flow days, and FryDays.
• Generous benefits including flexible work hours, paid time off, remote office equipment, career development funds, and equity incentive plan.
• Opportunities for training, certifications, and conferences.
• Participation in company events and conferences as safety permits.