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Description:
The Network Security Engineer is expected to provide a high level of technical support to external customers in a project-oriented fashion.
This role involves working closely with Technical Specialists and IT Managers to design and implement new network solutions or improve the efficiency of current networks.
The engineer will own complex customer issues that may take several weeks or months to resolve and will keep customers updated throughout the process.
The role requires advising customers on potential pitfalls and suggesting alternative solutions to enhance the stability and security of their network solutions.
Requirements:
Candidates must have expertise in Palo Alto technologies.
Experience in Cloud Network security is essential.
Hands-on experience with firewalls, switches, load balancers, intrusion detection systems (IDS), and web application firewalls (WAF) is required.
Candidates should have a minimum of 7 to 14 years of experience in the field.
Responsibilities include securing, administering, and improving customer networks, including firewalls, switches, load balancers, IDS, and WAF.
Knowledge in DNS Management is necessary.
Candidates must be able to perform incident management identification and assist in managing and escalation.
Adherence to customer and SLA commitments is required.
Providing a Fanatical Experience to customers in all aspects of the role is expected.
Sound knowledge in Cloud Native technologies, Cloud Native Firewalls, networking and infrastructure, and network components of cloud architecture is essential.
Good experience in Palo Alto, cloud-native firewalls, cloud networking, and cloud architecture is required.
Familiarity with networking technologies such as routing and VPN setup is necessary.
Candidates should be comfortable working with the customer’s networking team.
Benefits:
The position offers the flexibility of remote work from home.
Employees will have the opportunity to work in a project-oriented environment, enhancing their technical skills.
The role provides exposure to advanced network security technologies and practices.
Employees will have the chance to collaborate with various technical specialists and IT managers, fostering professional growth.
The position allows for the development of customer relationship management skills through direct interaction with clients.