Description:

The Post-Sales Solutions Engineer will work remotely, specifically targeting candidates in the San Francisco Bay Area.
This role involves onboarding and training clients, helping them discover and build new use cases, and actively working to grow their accounts.
The engineer will partner closely with the sales team to ensure a smooth transition for new enterprise customers.
Responsibilities include developing customized solutions to help customers maximize the use of the platform and maintaining strong client relationships through proactive communication.
The engineer will also collaborate with the product team to gather customer insights for feature development.
The company is a fully remote organization, requiring employees to work from 9am to 5pm in their respective time zones, from Pacific to Eastern.

Requirements:

Candidates must have 5+ years of experience in a solutions consultant, sales engineering, or similar customer-facing role in a SaaS or technology organization.
A minimum of 2+ years of AI consulting or solutions experience is required.
Strong technical aptitude is necessary, with the ability to quickly understand and adapt to new technologies.
Excellent communication and interpersonal skills are essential, as the role involves presenting to both technical and non-technical audiences.
The ideal candidate should be a creative problem solver who can identify customer needs and develop tailored solutions.
Self-motivation and a results-oriented mindset are crucial, along with the ability to manage multiple priorities in a fast-paced environment.
Candidates must be based in the San Francisco Bay Area.

The company offers a close-knit and collaborative early-stage startup environment where every voice is heard and valued.
Competitive salary and stock option equity packages are provided, as the company is a Series A startup.
Employees can choose from excellent medical plans, including HSA plans, PPOs, and HMOs, with the company covering up to $800/month for premiums.
The position is fully remote, allowing team members to work from anywhere in the US and Canada.
Employees enjoy unlimited PTO, promoting a healthy work-life balance.
A 401k plan is available with an automatic 3% employer contribution starting from Day 1.
The company provides a brand new work-sponsored computer for employees.
In-person retreats are organized throughout the year for team bonding and collaboration.