Description:

The Principal AI Engineer will serve as a key architect and thought partner in building the intelligent infrastructure that powers Foodsmart’s mission.
This role involves leading platform-wide initiatives that embed AI into backend systems, including predictive modeling for no-show prevention, real-time engagement personalization, chat automation, and intelligent routing in call centers.
The engineer will shape long-term AI strategy, ensure performance and compliance at scale, and deliver secure, resilient, and deeply personalized systems.
Responsibilities include architecting and delivering AI-powered backend systems that support millions of users in care, scheduling, and marketing workflows.
The engineer will lead AI integration across platform infrastructure, drive technical strategy, security compliance (HIPAA, SOC2), and system resilience for ML systems at scale.
Mentoring senior engineers and establishing technical best practices for the AI/ML discipline is also a key responsibility.
The role requires partnering with leadership to align AI innovation with business goals and product vision.

Requirements:

Candidates must have 8+ years of experience in backend and AI engineering, with a proven track record in large-scale architecture and delivery.
Deep knowledge of personalization, forecasting, and conversational AI models is required.
Strong experience in building secure APIs and ML pipelines integrated with business workflows is essential.
Expertise in Python, ML frameworks (such as PyTorch and Hugging Face), and backend languages (including Node.js and TypeScript) is necessary.
A proven history of deploying production AI with monitoring, retraining, and drift detection strategies is required.
The ideal candidate should be a systems thinker and AI strategist who can identify opportunities where AI drives real business and member impact.
Candidates should be comfortable influencing cross-functional priorities and mentoring at scale.

Foodsmart is a remote-first company, offering flexible and remote work locations.
Employees enjoy unlimited PTO, allowing for a healthy work-life balance.
Comprehensive healthcare coverage is provided, including medical, dental, and vision plans.
The company offers a 401k plan, bonuses, and stock options as part of the compensation package.
Employees have access to Registered Dietitian sessions and wellness reimbursement to support their health and well-being.