Remote Principal Machine Learning Engineer

Description:

• Replicant is a leader in Contact Center Automation, helping companies automate common customer service calls.
• The company’s AI platform enables natural conversations across various channels to resolve customer support issues 24/7.
• The ML team focuses on empowering enterprise customers and developers to create effective conversations through contact center automation.
• The role involves partnering with business units to define next-generation chatbot paradigms, designing and scaling machine learning algorithms, providing architectural guidance, and setting the technical direction for the team.

Requirements:

• Candidates must have 12+ years of industry experience, with at least 5 years in technical leadership in Conversational AI products.
• Domain expertise is required in areas such as Conversational AI, NLP, Knowledge Base, Dialog Management, ASR, and LLM.
• Experience in publishing or presenting at top conferences (NIPS, ICML, ICLR, AAAI, ACL, EMNLP, KDD) is preferred.
• Strong experience in designing and optimizing AI-based solutions for products is essential.

Benefits:

• The position offers a remote working environment that respects time zone differences.
• Employees receive highly competitive salaries, equity, and a 401(k) plan for US employees.
• Top-of-the-line healthcare benefits, including medical, vision, and dental coverage, are provided.
• Health and wellness perks, an equipment stipend, and a flexible vacation policy are included.
• Employees are eligible for a 5-week sabbatical after 4.5 years with the company, along with team trips and offsites.