Remote Principal Machine Learning Engineer

Description:

• Replicant is a leader in Contact Center Automation, focusing on transforming customer service through AI and complex conversations.
• The company helps automate common customer service calls, allowing agents to address more complex challenges.
• Replicant's AI platform enables natural conversations across various channels, providing 24/7 customer support.
• The ML team is responsible for creating engaging conversations that lead to effective resolutions in contact center automation.
• The role involves collaborating with business units to define next-generation chatbot paradigms and designing critical machine learning algorithms.
• The position requires providing architectural guidance and mentorship to enhance the engineering organization.
• The candidate will set the technical direction for the team, fostering an innovative and growth-oriented environment.

Requirements:

• Candidates must have 12+ years of industry experience, with at least 5 years in technical leadership roles focused on Conversational AI products.
• Expertise in areas such as Conversational AI, NLP, Knowledge Base, Dialog Management, ASR, and LLM is required.
• Experience in publishing or presenting at top conferences (NIPS, ICML, ICLR, AAAI, ACL, EMNLP, KDD, etc.) is preferred.
• Strong experience in designing and optimizing AI-based solutions from inception to implementation is necessary.

Benefits:

• The position offers a remote working environment that accommodates time zone differences.
• Employees receive highly competitive salaries, equity options, and a 401(k) plan for US employees.
• Comprehensive healthcare benefits, including medical, vision, and dental coverage, are provided.
• Health and wellness perks are available to support employee well-being.
• An equipment stipend is offered to ensure employees have the necessary tools for their work.
• The company has a flexible vacation policy to promote work-life balance.
• Employees can participate in team trips and offsites, fostering a collaborative culture.
• After 4.5 years of service, employees are eligible for a 5-week sabbatical.