Remote Principal Site Reliability Engineer

Description:

• Brightspeed is seeking a Principal Site Reliability Engineer to join their team, focusing on implementing and maintaining monitoring systems for business-critical systems and infrastructure.
• The role involves responding to system outages and performance issues, performing root cause analysis to prevent recurrence.
• Responsibilities include developing scripts and tools to automate repetitive tasks, ensuring new services and features are reliable and scalable, and working on reducing latency and improving data transmission speed.
• The engineer will define and measure Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to meet performance and availability targets.
• Conducting postmortems after incidents to identify improvements and collaborating with Lead Application owners and Change Management for code reviews and deployments are also key duties.
• The position requires leading a team of site reliability engineers, mentoring them for system reliability support, and effectively communicating with various stakeholders.

Requirements:

• A Master’s degree in computer science, telecommunications, or a related field is required, along with a minimum of 10 years of software engineering experience, including at least 5 years as a site reliability engineer.
• Candidates must have a proven track record of managing mission-critical customer-facing applications for reliability.
• A minimum of 5 years of experience supporting operations and maintenance for cloud-native applications that are fault-tolerant, self-healing, scalable, and highly available is necessary.
• Excellent troubleshooting and problem-solving skills, with attention to detail for resolving complex production issues, are essential.
• A deep understanding of cloud computing platforms (GCP) and containerization technologies (e.g., Docker, Kubernetes) is required.
• Solid experience with core Kubernetes concepts and infrastructure as code tools (e.g., Terraform, Ansible, ArgoCD) is needed.
• Strong experience with CI/CD pipelines and integration of code quality tools (SonarQube or Checkmarx) is necessary.
• Proficiency in monitoring, logging, and observability tools like Splunk, GCP log, and Dynatrace is required.
• Candidates must demonstrate the ability to work independently and collaboratively, effectively communicating technical concepts to both technical and non-technical stakeholders.
• Proven written and verbal communication skills, including presentation abilities using tools like PowerPoint, are essential.
• Bonus points for certifications such as Google Professional Cloud DevOps Engineer or AWS Certified DevOps Engineer.

Benefits:

• Brightspeed offers competitive compensation and a comprehensive benefits program that includes medical, dental, vision, and life insurance.
• An employee assistance program and a 401K plan with company match are part of the benefits package.
• The company promotes overall wellness through physical, emotional, and financial health initiatives.
• Brightspeed is recognized as a Top Workplace and values a diverse and inclusive work environment, encouraging employees to bring their authentic selves to work.