Remote Product Data Analyst

Description:

• As a (Senior) Product Data Analyst at DataCamp, you will play a pivotal role in building and maintaining world-class client reporting capabilities.
• You will report to the Director of Analytics and ensure that customers understand the value of the platform by tracking user engagement and skill improvement.
• Your responsibilities will include optimizing the client reporting portal, data connectors (APIs), and internal dashboards in collaboration with product and customer success teams.
• You will influence changes by promoting data-driven development and decision-making, working closely with software engineers, data scientists, data engineers, product managers, and customer success leaders.
• You will perform analyses on how external and internal B2B clients use reporting tools and services, providing recommendations for improvement.
• You will generate and maintain comprehensive internal reports and dashboards for the customer success team to identify opportunities for clients.
• Ensuring high data quality standards by maintaining accuracy and consistency across internal dashboards and client product reporting tools will be part of your role.
• You will keep internal documentation, like data dictionaries, up to date and provide recommendations on metric definitions for customer usability.
• Partnering with customer success and learning solutions teams, you will attend meetings to gather requirements, explain data, and present insights to customers.
• You will mentor and support team members in analytics best practices, raising the analytics IQ of the customer success and product teams.

Requirements:

• You must have 3+ years of experience in product, client reporting analytics, or a related field.
• Strong storytelling skills with a track record of presenting to both technical and non-technical audiences are required.
• You should be highly skilled in SQL and have 2+ years of experience using BI Tools such as Tableau, Looker, or PowerBI.
• The ability to connect analytics solutions to business outcomes is essential.
• Strong problem-solving skills with the ability to develop rigorous and defensible solutions to complex problems are necessary.
• You must possess strong interpersonal and relationship-building skills.
• A passion for DataCamp’s mission of data and AI literacy is required.

Benefits:

• Joining DataCamp means facing exciting challenges daily, keeping your work engaging and rewarding.
• You will receive a competitive salary along with attractive benefits.
• Flexible working hours are offered, as the future is flexible.
• Access to a yearly learning budget for conferences and training will support your professional growth.
• You will have the opportunity to participate in international company retreats, fostering a global team spirit.
• A yearly refreshment of your IT Equipment budget for your home working setup is included.
• You will collaborate with a truly exceptional team, enhancing your work experience.
• Additional benefits include best-in-class medical insurance, including dental and vision, with potential extra benefits depending on your location.