Remote Product Solutions Engineer

Description:

• Ready is seeking a passionate and innovative Product Solutions Engineer to support state customers as the company rapidly expands.
• This role will enhance the ability to deliver results for key customers and drive expansion into future opportunities.
• The engineer will translate customer requests into impactful features, navigate development complexities, and bridge the gap between technical feasibility and user-centric design.
• Responsibilities include collaborating with product managers and engineers to define and prioritize product requirements, ensuring technical feasibility and alignment with user needs.
• The engineer will capture, document, and communicate client requirements with the core team while adhering to the agreed-upon format to convey priority.
• Proactively identifying and managing risks and dependencies across cross-functional teams is essential, advocating for solutions and driving efficient execution.
• The role involves developing, utilizing, and performing effective test strategies to ensure quality and performance of implemented features.
• Documenting technical specifications and maintaining clear communication with stakeholders throughout the development process is required.
• The engineer will contribute to the continuous improvement of development processes and tools, promoting a culture of innovation and agility.
• Staying abreast of emerging technologies and industry trends, proactively suggesting opportunities for product enhancement is expected.
• Additional responsibilities include providing technical support and troubleshooting, as well as client training and education on Ready Software tools.
• The engineer will work closely with engineering, product, and operations teams to optimize AI utilization, flag risks/blockers, and drive continuous improvement in workflows.

Requirements:

• A Bachelor's degree with an emphasis on computer science, engineering, or a similar technical field is required.
• Candidates should have 1-3 years of experience working in a technical role.
• A strong understanding of Agile development methodologies and experience working in cross-functional teams is necessary.
• Excellent communication, collaboration, and problem-solving skills are essential.
• A passion for building user-friendly and impactful products is required.
• The ability to independently manage multiple tasks and prioritize effectively under pressure is necessary.
• A builder mentality with proven experience in customer-facing roles is expected.
• Candidates must be able to write clean, maintainable, and efficient code in at least one relevant programming language (e.g., React, Python).
• A demonstrated understanding of user experience (UX) principles and practices is required.
• A strong analytical and data-driven approach to problem-solving is necessary.
• Basic understanding of web technologies such as HTML5, CSS3, and web APIs is required.
• Proficiency in AI model monitoring, data validation, and automation tooling is necessary.
• The ability to thrive in a fast-paced, agile environment and manage multiple priorities is essential.
• Excellent written and verbal communication skills are required.
• A passion for user-centered design and clean coding practices is necessary.
• Candidates must be able to operate independently and thrive in an ambiguous environment.
• Experience with AWS Bedrock, Python (including SQL knowledge), CI/CD (Docker, AWS), MLflow + Airflow (good to have), and Langchain or Pydantic-AI is preferred.
• Knowledge of LLM model evaluation, RAG architectures, LLM MCP servers, and LLM prompt engineering & function calls is beneficial.

Benefits:

• The position offers a competitive salary plus meaningful equity upside, with a salary range of $115,000-$130,000.
• Employees and their dependents receive competitive (and ever-expanding) benefits.
• The role allows for 100% remote work from home.
• There are opportunities to learn and grow in all aspects of startups.
• Employees have a chance to play a role in defining the roadmap as the company pursues a bold vision and big goal.
• The flexibility to work from anywhere with great internet is provided, with the aim of making this true in more locations.
• Employees can participate in 1-2 optional, encouraged retreats each year.
• The company is actively shaping its benefits program, allowing employees to have a say in which benefits matter to them.
• The role offers the charter to realize a market set to receive $65 billion in grant funding across the United States.