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Description:
Glean is on a mission to enhance knowledge work through AI, aiming to create a system that integrates AI with enterprise knowledge.
The role of Prompt Engineer involves working at the intersection of go-to-market (GTM) and research & development (R&D) teams.
Responsibilities include engaging with customers to understand their knowledge needs, developing product roadmaps, and empowering team alignment.
The position requires driving customer-focused decisions and coordinating with leadership and other stakeholders.
The role also involves building scalable processes to support rapid company growth.
Candidates should provide examples of projects that demonstrate their ability to create complex behaviors using large language models (LLMs) through well-crafted prompts.
Requirements:
Candidates must have 3+ years of experience in a technical role such as Product Manager, Software Engineer, or Solutions Engineer, with a strong record of customer interaction and product adoption.
A solid technical background is required, including experience with coding or scripting languages (e.g., Python, JavaScript) and an understanding of AI and machine learning concepts, especially regarding LLMs.
The ability to translate complex technical concepts into actionable insights for non-technical stakeholders is essential.
Candidates should demonstrate strategic thinking in scaling training and enablement for the GTM team and customer base.
A passion for staying updated on AI and LLM advancements is necessary, along with the ability to gather and analyze customer feedback for product improvements.
Excellent written and verbal communication skills are required.
A proven track record of ownership, initiative, and delivering results is essential.
Candidates must be effective collaborators with cross-functional partners and possess a learning and growth mindset.
A mission-first attitude is important, with success measured by the product and team’s achievements.
Benefits:
The position offers competitive compensation.
Medical, vision, and dental coverage are provided.
A flexible work environment and time-off policy are available.
Employees can participate in a 401k plan.
Company events are organized for team building.
A home office improvement stipend is provided upon joining.
An annual education stipend is available for professional development.
A wellness stipend is included to support employee well-being.