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Description:
Cognigy is a company revolutionizing the customer service industry by utilizing cutting-edge AI technology to provide exceptional service.
The company's solution, Cognigy.AI, enables businesses to offer instant, personalized service in any language and on any channel.
They are shaping the future of customer service by creating AI Agents through a combination of Generative and Conversational AI.
The engineering department is divided into cross-functional teams focused on continuous improvements, new product development, and product stability.
The role involves developing software solutions, enhancing products, creating high-quality code, ensuring codebase security, and providing guidance to other developers.
Requirements:
Minimum of 5 years of experience in backend software development.
Proficiency in containers and debugging containerized microservices.
Experience working in a Linux-based environment and familiarity with Node.JS/Typescript.
Knowledge of databases such as MongoDB, Postgres, and Redis, as well as message brokers like RabbitMQ or NATS.
Ability to write well-tested and high-quality code, willingness to learn continuously, and identify software improvements.
Capability to navigate ambiguity and mentor junior developers.
Benefits:
Competitive and performance-oriented salary.
Company Pension Scheme.
25 days paid leave, 5 floating days, and public holidays.
Opportunity to help shape the company with little hierarchy.
Flexible working options.
Colleague recognition, reward, and celebration events.
Global Employee Assistance Program.
ClassPass membership for fitness and wellness experiences.
Ongoing learning opportunities, including LinkedIn Learning.
One paid 'Giving Back Day' annually for volunteering.
Subscription to the Calm app for guided meditation and wellness resources.