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Description:
The Senior Backend Engineer will be responsible for advancing and creating new integrations for Vitally's growing platform.
The role will focus on working with the Core group to help the platform scale as more customers are acquired.
Tasks may include working on automation redesign, scaling architecture, debugging and optimizing API endpoints, designing frameworks for integrations, and collaborating with the product team to build new features.
Vitally is a Customer Success platform designed for strategic and proactive CS teams to prevent churn and retain their best customers.
The platform offers powerful analytics dashboards, intuitive automations, and project management tools to make customer data collaborative, measurable, and actionable for all stakeholders.
Requirements:
Exceptional problem-solving skills and a strong engineering background are required.
Solid understanding of relational databases, particularly Postgres, to write performant queries and optimize indexes.
Deep understanding of architectural patterns of high-scalability distributed systems.
Extensive experience with multiple software systems design tools and languages.
Experience managing, migrating, and deploying AWS infrastructure for highly performant and scalable applications.
Experience in evaluating forms and processes for software systems testing and methodology.
Familiarity with Node and Typescript is a plus.
Experience with SRE responsibilities, configuring, and securing AWS environments is advantageous.
Benefits:
Competitive salary starting at $180,000, with increases based on skill and seniority, and location in NYC or remote work.
Generous equity to ensure every team member is invested in the company's success.
100% coverage of health/dental/vision insurance premiums for employees, partners, and dependents.
401k with a company match, commuter benefits, and unlimited PTO.
Flexible work hours, work-from-home policy, and an education stipend.
Productive and respectful work environment with a friendly, fun, hard-working, and intelligent team culture.
Opportunities for career advancement and ownership of large parts of the codebase as the team grows.
Handcrafted tech stack for rapid and stable development, promoting frequent shipping of performant, quality code.