Description:

Help Scout is seeking a Senior Backend Engineer proficient in Java and Kotlin to join their remote team.
The role involves building AI-enabled software applications and APIs, focusing on creating delightful product features for customers.
The engineer will collaborate with a team of about 50 people, including JVM, JavaScript, and PHP Engineers, project and product managers, and designers.
Responsibilities include making key decisions on implementation, testing, backlog prioritization, code reviews, and architectural decisions.
The position requires participation in an iterative software approach, remote agile development, and autonomous work in a trust-based environment.
The engineer will focus on performance, security, and usability to ensure a magical customer experience.
The role includes challenges from the product team and collaboration with technically-committed founders to create impactful solutions.
The engineer will also partner with the Talent team to assist in hiring future team members as needed.
The position is only open to candidates located in the United States.

Requirements:

Candidates must have expertise in Java and proficiency in Spring Boot to architect robust and scalable solutions.
Experience in crafting customer-focused solutions and enthusiasm for the JVM ecosystem is required.
A passion for science and data-driven results to validate ideas is essential.
Candidates should be friendly, collaborative, humble, and ready for complex challenges.
Strong communication skills are necessary to engage empathetically with both engineering and non-engineering stakeholders.
A thoughtful and flexible approach to mentoring and guiding decisions is expected.
Candidates should be aligned with or excited about remote teams and have experience or adaptability to remote-friendly work.
The ideal candidate should be available for working hours that provide overlap with European and North American time zones.

Help Scout offers a competitive salary range of $156,000-$168,000 for this role.
The company provides healthcare coverage and wellness resources to support employees and their families.
Help Scout has a remote compensation philosophy, ensuring pay is not based on geographic location.
Employees are part of a culture that values diversity and inclusion, with a commitment to equal opportunity employment.
The company supports accommodations or adjustments during the recruitment process to provide the best experience for candidates.