Remote Senior Business Analyst- Data Privacy & AI Compliance

Description:

• LivePerson is seeking a dynamic, hands-on Senior Business Analyst specializing in Data Privacy and AI Compliance.
• The role involves developing, facilitating, and maintaining processes and governance frameworks that align with global privacy and AI standards.
• The analyst will collaborate with product and engineering teams, as well as other business areas, to promote a strong Data Privacy & AI Compliance culture.
• Responsibilities include providing documentation support for customers and managing third-party privacy topics, including due diligence and data privacy impact assessments.
• The position is cross-functional, customer-facing, and reports to LivePerson’s Legal team.

Requirements:

• A minimum of 5+ years of experience as a Business Analyst or in a similar role within a Global Technology Company is required.
• Knowledge of new and existing laws, regulations, and best practices impacting data governance, data management, and artificial intelligence is essential; relevant certifications are highly preferred.
• Experience in Data Privacy and AI compliance, including the setup and maintenance of a data processing inventory (ROPA), is necessary.
• Proficiency with data protection management and ticketing tools, such as Onetrust and ServiceNow, is required.
• A high-level understanding of third-party certifications like PCI-DSS and SOC2 is needed.
• Strong communication skills are essential, with the ability to convey technical and non-technical subjects confidently.
• Experience in solving complex problems and creating straightforward solutions is required.
• The candidate should have the capacity to motivate others and lead change by taking initiative.
• Ability to manage multiple projects under pressure is necessary.
• A passion for creating solutions with a positive attitude towards change is important.
• Excellent analytical skills and an evidence-based approach are required.
• The ability to work remotely or in a team setting is essential, as the organization values both remote work and in-person collaboration.

Benefits:

• Employees receive time away benefits, including vacation, public holidays, and care days.
• Financial benefits include a pension plan, deferred pension options, and an Employee Stock Purchase Plan (ESPP).
• Family benefits include parental leave.
• Development opportunities include generous tuition reimbursement and access to internal professional development resources.
• Additional perks include exclusive discounts and benefits.