Remote Senior Business Analyst- Data Privacy & AI Compliance

Description:

• LivePerson is seeking a dynamic, hands-on Senior Business Analyst focused on Data Privacy and AI Compliance.
• The role involves developing, facilitating, and maintaining processes and governance frameworks that align with global privacy and AI standards.
• The analyst will collaborate with product and engineering teams to promote a strong Data Privacy & AI Compliance culture.
• Responsibilities include providing support for customers in documentation and assistance, as well as managing third-party privacy topics.
• The position is cross-functional, customer-facing, and reports to LivePerson’s Legal team.
• The role offers the opportunity to work with top global brands and a team of world-class professionals.

Requirements:

• A minimum of 5+ years of experience as a Business Analyst or in a similar role within a Global Technology Company is required.
• Knowledge of new and existing laws, regulations, and best practices impacting data governance, data management, and artificial intelligence is essential; relevant certifications are preferred.
• Experience in Data Privacy and AI compliance, including the setup and maintenance of a data processing inventory (ROPA), is necessary.
• Proficiency with data protection management and ticketing tools, such as Onetrust and ServiceNow, is required.
• A high-level understanding of third-party certifications like PCI-DSS and SOC2 is needed.
• Strong communication skills are essential, with the ability to convey technical and non-technical subjects confidently.
• Experience in solving complex problems and creating straightforward solutions is required.
• The candidate should have the capacity to motivate others and lead change by taking initiative.
• Ability to work under pressure on multiple projects is necessary.
• A passion for creating solutions with a positive attitude towards change is important.
• Excellent analytical skills and an evidence-based approach are required.
• The ability to work remotely or in a team setting is essential, as the organization values both remote work and in-person collaboration.

Benefits:

• Comprehensive health benefits including medical, mental, dental, and vision coverage are provided.
• Generous time away policies including vacation, dependent care, holidays, wellness days, and more are offered.
• Family-oriented benefits such as parental leave, maternity support, and fertility services are included.
• Development opportunities include tuition reimbursement and native AI learning.
• Additional benefits include 24/7 access to professional counselors, voluntary insurance coverage, and exclusive perks and discounts.