Remote Senior Business Analyst - Insurance (Fully Remote)
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Description:
Work with clients and technical resources to identify business problems and develop appropriate analytical solutions.
Plan and design simple to semi-complex business processes and system modifications.
Provide recommendations to enhance and support business activities.
Gather business requirements through various techniques like work sessions and interviews, analyze, and document complex business requirements and processes.
Create intricate test case scenarios for testing and monitor the testing of business applications to ensure client requirements are met.
Develop business requirements documents/user stories for necessary modifications.
Understand systems and related data to derive actionable insights and demonstrate decision-making skills.
Assist in estimating project-related tasks and updating process and procedural documentation.
Develop a basic understanding of the technical development cycle of mobile applications or web portals.
Support QA, UAT, and Release phases of the project through defect analysis and change maintenance.
Perform any other assigned tasks.
Requirements:
Minimum 5 years of experience as a Business Analyst.
Hold a degree in Business, IT, or a relevant field.
Previous experience in the insurance industry, preferably in Insurtech or health insurance.
Health Insurance-related domain certification from INS/LOMA or III is an advantage.
Knowledge of business analysis concepts, Agile approach, and prioritizing work.
Skills in facilitation, process documentation, requirements gathering, and user acceptance testing.
Strong organizational and time management skills to meet deadlines.
Experience in an Agile and/or Scrum environment.
Basic knowledge of generating process documentation, system functionality, data integration, and workflow.
Excellent written and verbal communication skills in English.
Technical writing skills and knowledge of other languages, like Chinese, are a plus.