Remote Senior Cloud Ops Engineer

Description:

• GoFundMe is a global community focused on helping others, with a mission to provide best-in-class technology for fundraising.
• The company has empowered people and organizations to raise over $30 billion since 2010 and aims to become the most helpful place in the world.
• The Senior Cloud Ops Engineer will join the Platform Infrastructure and Operations team, focusing on building and maintaining advanced cloud infrastructure for the online fundraising platform.
• This role is crucial for ensuring the infrastructure achieves 99.999% availability to support global payments.
• Key responsibilities include designing fault-tolerant cloud solutions, fostering a culture of continuous improvement, participating in strategic cloud architecture decisions, enhancing system performance, leading infrastructure resiliency initiatives, driving application resilience, incorporating testing in CI/CD pipelines, and participating in on-call rotations for incident resolution.

Requirements:

• A Bachelor’s Degree in Computer Science or a related field, or 8+ years of equivalent practical experience is required.
• A minimum of 6 years of experience in designing and managing scalable, cloud-based infrastructure, preferably in SaaS environments, is necessary.
• Candidates must have deep technical expertise in computer science, strong engineering skills, and a commitment to high-quality solutions.
• Expert-level knowledge of AWS cloud services, container technologies like Docker and Kubernetes, and Infrastructure as Code (IaC) tools like Terraform and CloudFormation is essential.
• Proficiency in software architecture, including asynchronous event-driven architecture and microservices, is required.
• Experience in performance and reliability testing using tools like Artillery, K6, or similar frameworks is necessary.
• Candidates should have experience in defining, monitoring, and managing Service Level Indicators (SLIs) and Service Level Objectives (SLOs).
• Proven expertise in disaster recovery planning and execution is required.
• Hands-on experience with application performance management (APM) tools like New Relic, DataDog, and Splunk is necessary.
• Advanced scripting and development skills in Bash, PHP, and NodeJS are required.
• Candidates should be skilled in managing distributed data systems and troubleshooting complex issues under high load.
• Knowledge of compliance regulations, including PCI, SOC2, and GDPR, is necessary.

Benefits:

• Employees will be part of a mission-driven organization that positively impacts millions of lives each year.
• The position offers the opportunity to lead in a high-impact product organization and drive business transformation.
• Employees will collaborate with a diverse, passionate, and talented team in a fast-paced and innovative environment.
• The company promotes a fun, supportive team culture that celebrates accomplishments together.
• GoFundMe emphasizes core values such as being impatient to be great, finding a way, earning trust every day, and being fueled by purpose.