Remote Senior Cloud Support Engineer

Description:

• As a Senior Cloud Support Engineer at SADA India, you will provide high-end technical support to customers, including remote troubleshooting in Cloud Services.
• You will manage the Cloud infrastructure for a subset of customers.
• Interact with a range of customer stakeholders, including engineers, technical project managers, and executives.
• Be open to working in 24*7 rotational shifts.

Requirements:

• Must have Google’s Associate Cloud Engineer certification or be able to complete it within the first 60 days of employment.
• A Bachelor’s Degree is required.
• 5+ years of experience in providing technical support with at least 2+ years in GCP.
• Strong knowledge in Kubernetes, Linux Administration, Networking, DevOps, CI/CD pipeline in GCP/AWS.
• Experience in providing support for Google Cloud Platform products and solutions.
• Strong understanding of access control administration and familiarity with networking.
• Familiarity with common Linux troubleshooting tools and network/performance monitoring and logging experience would be a plus.

Benefits:

• Opportunity to positively impact a fast-growing practice with vision and passion.
• Bi-yearly measurement based on contributions, accuracy in estimation, customer feedback, collaboration with peers, and consultative skills.
• Customized development plan for engineering or management growth tracks.
• Work with a company that values diversity and inclusivity.
• SADA has been the largest partner in North America for the Google Cloud portfolio of products since 2016 and has received multiple awards.
• Named to the INC 5000 Fastest-Growing Private Companies list for 15 years in a row and CRN Top 500 Global Solutions Providers list for the past 5 years.
• Commitment to employee safety, recommending COVID vaccination before beginning work.